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SPIN Selling by Neil Rackham — hardcover

SPIN Selling

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Across editions · Checked September 15, 2026

Ask better questions before proposing a solution. Neil Rackham draws on research into sales conversations to explain how situation, problem, implication, and need-payoff questions help uncover customer needs, especially in complex business sales.

What You’ll Learn

  • Uncover Customer Needs Through Better Questions
  • Connect Problems with Their Business Impact
  • Move Complex Sales Conversations Forward
  • Author: Neil Rackham
  • Publisher: McGraw-Hill Companies
  • Format: Hardcover
  • ISBN-13: 9780070511132
  • ISBN-10: 0070511136
  • Publication date: May 22, 1988
  • Language: English
  • Pages: 224
  • Dimensions: 9.1 × 6.1 × 0.8 in
  • Book weight: 1.05 lb
  • Copyright: 1988

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