The Brand Flip: Why Customers Now Run Companies and How to Profit from It

Where will the next customer come from? In Obviously Awesome, Help the right customers understand why your product matters. April Dunford presents a structured approach to positioning, connecting your strongest capabilities with the buyers who value them and the market context that makes those advantages clear. The book connects context, value, market, and message to this challenge. Use these ideas to learn what customers need, choose a way to reach them, and listen to the response.

Where will the next customer come from? In The 1-Page Marketing Plan, Replace scattered marketing efforts with a clear plan you can use. Allan Dib breaks the customer journey into manageable decisions, from choosing your audience and message to following up with leads and building lasting customer relationships. The book connects target, message, channels, and follow-up to this challenge. Use these ideas to learn what customers need, choose a way to reach them, and listen to the response.

Where will the next customer come from? In Building a StoryBrand 2.0, Make your message easier for potential customers to understand. Donald Miller's revised StoryBrand framework shows how to organize your marketing around the customer's problem, your role as a guide, and a clear next step. The book connects customer, problem, guide, and action to this challenge. Use these ideas to learn what customers need, choose a way to reach them, and listen to the response.

Where will the next customer come from? In Influence, Understand the psychology behind everyday decisions and customer responses. Robert Cialdini's expanded edition explores principles of influence, with research and examples that help readers communicate responsibly and recognize misleading persuasion tactics. The book connects reciprocity, trust, choice, and context to this challenge. Use these ideas to learn what customers need, choose a way to reach them, and listen to the response.